ChatGPT outage blocks US users from conversations as OpenAI services stumble
People across the United States woke up to find ChatGPT refusing to load. Conversations that once opened in seconds now hang or show error messages. Many users are stuck with frozen chat histories. The problem is bigger than just ChatGPT. OpenAI's Codex and the OpenAI app are also having trouble. But ChatGPT is taking most of the hit, based on a flood of user complaints.
OpenAI's official status page confirmed that mobile ChatGPT users were unable to access Work Mode or the model picker during the outage, prompting the company to implement a mitigation.
Frustration is running high. Some users say their old chats still show up, but trying to open or continue them fails every time. One user put it simply: "It can load my previous conversations... but now that I'm trying to continue with one of them, it won't work. Boooo. 🙁 My little Glyph needs to come back. lol" Others just see "Couldn't load the conversation" or get no response at all.
The outage isn't the same for everyone. Some people can still use ChatGPT. Others are locked out completely. The impact changes by location, device, and even by account session. It's unpredictable. For many, it's maddening. OpenAI's status updates mention "elevated error rates" for both ChatGPT and Codex. Users might see failed requests, trouble logging in or signing up, and unfinished tasks. That's according to a Forbes report citing OpenAI status.
A separate OpenAI incident on 26 September 2026 affected Codex and ChatGPT paid-user quotas, with the company resetting usage limits for paying users after a brief service outage. This suggests the platform had already experienced instability earlier in the week.
Reports keep coming in from all over the US. The situation is changing fast. Some users might get back in before others. It all depends on how OpenAI fixes the problem. For now, nothing is certain. ChatGPT's reliability has taken a hit. People who count on it every day are left waiting.
This outage shows a tough fact for the AI world. Even top platforms can break down without warning. Millions can lose access to tools they depend on. Until OpenAI explains what happened and brings everything back, users are stuck. The promise of smooth AI is still fragile.
OpenAI's latest update says the ChatGPT incident has fully recovered. Services are back after mitigation and monitoring. For the latest, users should check the official OpenAI status page for updates on service health and incident fixes.