How Important Is It For Auto Repair Shops To Use An Auto Repair Shop Management Software?

Have you ever wondered why every auto repair shop in Pennsylvania uses an auto repair shop management software? Have you encountered any problem with the process whenever a client takes their cars to your repair shop? If no, then what do you think your experience would have been if you didn’t have such software?

Running an auto repair shop isn’t easy. It’s demanding, time-consuming, and perhaps stressful, especially if you’re new to the industry. Believe it or not, an auto repair shop management software is what makes your job easier. Still not convinced? Let’s find out.

What is an Auto Repair Shop Management Software?

An auto repair shop management software is a system that helps with the daily aspects of managing an auto repair shop. It automates and offers helpful features that can strengthen customer relationships, which in turn helps you easily manage your employees. It can also help you grow the business and increase your profit margin by increasing the number of cars your shop can accommodate. As the number of your clients grows, your profit also grows. The best thing about this is that you don’t have to spend more time working behind a desk.

An auto repair shop management system has two different categories: on-premise software and cloud-based software.

On-premise Software

With on-premise software, you will need to pay a one-time fee so you can own and install the software. You’ll also need to pay for the software update(s) and for technical support whenever you need assistance. While this may sound complex, with the installing and downloading involved, you’ll be able to own this software if you find it useful. And while the one-time fee can cost up to thousands of dollars, you’ll find out that in the long run, using such software is more cost-effective.

Web-based or Cloud-based Software

With a web-based or cloud-based software, you’ll need an internet connection so you can use this type of software. Most web-based auto repair shop software will charge you based on a monthly subscription fee. Sometimes, the costs depend per user, device, or location. With this type, you’ll be able to experience the perks of repair shop management software without going through the hassle in downloading software onto each piece of work equipment or terminal. You also won’t need to pay for every software update or whenever you need technical support for fixes.

Why do You Need to Use an Auto Repair Shop Management Software?

Using an auto repair shop management software not only benefits you but your clients, too. It gets the job done quicker and easier, so you get to service your clients quicker, plus you get more time for yourself. It’s a win-win for you and your clients.

To prove that, below are 7 reasons why using such software is important for your auto repair shop:

1. Using an auto repair shop management software saves time.

Because it’s automated, the process is quicker. You can spend less time on busy work and more time on growing your business.

2. Using such software improves employee productivity.

Such software can provide you more streamlined scheduling, detailed work orders, customer service history, and improved customer communication. You can get your technicians away from their clipboards and send them back to the cars and focus on the work.

3. Using an auto repair software helps you track your auto repair shop’s performance.

Auto repair shop management software usually includes access to a variety of reports, which include vital performance indicators and analytics. You don’t even have to lift a finger anymore. Just use the software, and it will generate the necessary reports for you. The software will take care of the data gathering so you can learn to boost your revenue.

4. Using an auto repair management system can help you reduce paper wastes.

Using auto repair shop software will help you cut out unnecessary paper and printing expenses. You can have peace of mind knowing that all your documents are safe because of your software’s data encryption and other security tools.

You can combine lists quickly and update customer information easily across the system. You can also communicate with your customers online, so there’s no need for duplicate data entry. You can get rid of disorganized file cabinets and say goodbye to rapid note-taking. Indeed, a paperless auto repair shop is flexible, powerful, and secure.

5. Using an auto repair shop system will help reduce no-shows.

An auto repair shop management software can help you send notifications to clients via text or email, so you can cut down the number of disappointing no-shows during their scheduled service appointments. This will serve as a reminder for your clients, so they won’t miss their appointments.

6. Using such software can help you keep your inventory up-to-date.

It will be easier for you to update and stock your shop management software if you use an auto repair shop system instead of doing it manually. You can set up triggers that will allow the software to automatically order parts from your supplier whenever your stock hits a certain number.

7. Using an auto repair shop software keeps you in the game.

Many auto repair shops today are already using different software to serve their clients, so don’t get left behind. There’s a dramatic boost in terms of operations, customer relations, and sales now that these auto repair shops are using different systems.


Using an auto repair shop system is important for car repair shops because it helps accommodate the number of car owners now. Without such software, it would be impossible to accomplish the tasks you’re able to finish now daily.

If you want to grow your business and increase the number of your happy customers, make sure to use an auto repair shop management software. If you need help with deciding on which software to use, check out Bolt On and learn how the Bolt On effect can help you increase your employees’ productivity every day and your shop’s AROs.

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