Owning a gym or spa was a dream for many years. Now that you have the facility, it pays to ensure that you use the best management software. Some of your friends in the business have been making some changes in what type of software they use. With so many of those business clients switching Mindbody software for something else, it’s got you thinking that a change for your business is in order. As you look around, make sure that any software that comes under serious consideration provides these four key benefits.
Managing Client Accounts is Simpler
Software shouldn’t create more hurdles to jump when it comes to taking care of your clients. The whole point is to make the process easier. If you opt for software that integrates easily with your billing and other systems, you’ll be able to manage customer accounts without a lot of hassle. That includes quick updates that carry all the way through your internal network, finding information that a client wants to know now, and in general having all the data at your fingertips.
Easy Tracking of Who is In Right Now
The right software product will also make it much easier for clients to check-in when they arrive. Instead of waiting in line, they can use an app to manage the task as they’re about to talk into the building. When they are ready to leave, they can check out with equal ease. The result is that it’s easier to make use of the facilities during a time of social distancing. Your clients can also get to the locker rooms, change, and proceed with their workouts without having to spend several minutes in the reception area.
Communicating With Clients is Simple
Another key element of the right type of salon management software allows you all sorts of ways to communicate with clients. You can easily prepare weekly newsletters that are delivered by email or sent a text that includes a link where the newsletter can be downloaded. It’s also simple to send out notices of special events at the spa, including upcoming classes. Think of how little things like these make it all the easier for you to remain connected to your client base.
It’s Also Easy for Clients to Communicate With You
That communication is not a one-way street. The best software options include apps that make it easy for clients to communicate with you and your staff. Using the app, they can ask questions or check their accounts to confirm that a class is taking place tonight. The app should also allow them to register for upcoming classes and other events. Even little things like being able to access your fitness store and place orders should be part of the mix.
Remember that better fitness software management resources usually offer a free trial period. Don’t hesitate to run the software alongside your current program and see how they compare. If you find that the new one does everything you want plus a few more things that you might use later on, complete the trial period, and make the purchase. You, your staff, and your clients will all be happier.