Running a small business can be extremely hard and even harder if you have no experience at all, but there are ways that you can make it simpler and much more straightforward. When it comes to installation of an ecommerce automation software, there is a myriad of different softwares available that can help you to do various tasks when running your business.
Below you will find some software that all small business users should investigate to save themselves time and effort, allowing them to concentrate on growing their company into a success.
Communication
There are lots of different types of communication software that you can use which allows you to keep in contact with members of staff, or customers, no matter where you are in the world.
- Skype – this has been around for many years now and allows you to make and receive phone calls, as well as video calls, and there is also the messaging function.
- Slack – This is similar to Skype but is designed for internal communications, so you cannot let customers phone a dedicated number and use Slack to answer it, but it does have many apps that you can add to it.
CRM Software
CRM stands for Customer Relationship Management. CRM management software allows you to keep track of all your customers and their data. You can see names, addresses and contact details, previous orders, and lots more information. There are free versions available, but it may be worthwhile considering contacting a company such as London-based software developers, Clockers. These types of companies can help you to custom design your CRM software so that it does what you need it to and has all the desired functionality.
Free software is handy, especially when you first start your business, but as your business grows, you will see that there are also limitations to its versatility.
Create Your Own Software Specific For Your Needs
If you have taken a look at different types of software but are yet to find something that matches your exact requirements, you could consider developing your own. You may not have the experience or team to do this, but you can partner with a reputable software developer who can do the job for you.
If your software targets a niche that is not serviced as of yet, you can even sell this as white label software development services for agencies and end-users. Once you have paid for the initial development of the software, you can create another revenue stream for your business and enjoy residual income from companies that use your software.
Accounting Software
One of the biggest hurdles to new business owners is usually the accounting side of running a business, and it can seem quite a daunting task. However, there are many different software programs to help you with accounting, such as Knuula, Gusto and Quickbooks, which are easy to use and can help you to keep track of the finances of your company.
As you grow, you may need to employ someone to take care of your accounting for you, even when using one of these time-saving software packages.